Terms And Conditions
Effective Date: June 10, 2026
Welcome to Midtown Dental Wellness. These Terms and Conditions ("Terms") govern your access to and use of the website midtowndentalwellnessnc.com (the "Website"), operated by Midtown Dental Wellness ("we," "us," or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. About Us
Midtown Dental Wellness is a dental practice located at 4072 Barrett Drive, Raleigh, NC 27609, led by Dr. Chetna Patel, DMD, FAGD. We provide dental and related wellness services, including Myofunctional and Airway Therapy, General Dentistry, Emergency Dentistry, Cosmetic Dentistry, Facial Aesthetics, Guided Biofilm Therapy, and Invisalign.
2. No Dental or Medical Advice
The content on this Website is provided for general informational purposes only and is not a substitute for professional dental or medical advice, diagnosis, or treatment.
No Provider Relationship
Viewing or using this Website, submitting a contact form, or scheduling an appointment does not by itself create a dentist-patient relationship. A formal relationship is established only after an in-office evaluation and the completion of any required intake and consent documentation.
Always Seek Professional Care
Always seek the advice of a qualified dental or medical professional regarding any condition or treatment. Never disregard professional advice or delay seeking it because of something you read on this Website. If you believe you have a dental or medical emergency, call our office or seek immediate care.
3. Appointments and Scheduling
Appointments may be requested through our online scheduling portal, by phone at 919-600-7227, or by submitting a form on the Website. Submitting a request does not guarantee an appointment until it is confirmed by our team.
Cancellations
We kindly request at least 24 hours' notice for appointment cancellations or rescheduling. This allows us to offer the time to other patients. Please contact our office to cancel or reschedule.
Third-Party Scheduling Portal
Online scheduling is provided through a third-party patient portal. Your use of that portal is subject to the terms and privacy practices of the third-party provider, which we do not control.
4. Payments, Insurance, and Membership
We accept cash, checks, credit cards, and most insurances. For details about coverage and payment, please contact our office.
Membership and Financing
We may offer a Wellness Savings Plan and financing options. The availability, pricing, and terms of any membership or financing program are subject to separate program terms and may change at any time.
5. Promotions and Special Offers
From time to time we may advertise promotions, founding member perks, new patient specials, or limited-time offers. All promotions are subject to availability, may have eligibility requirements and expiration dates, and may be modified or discontinued at any time without notice. Specific pricing or discounts shown on the Website are estimates and may vary based on individual treatment needs.
6. Intellectual Property
All content on this Website, including text, graphics, logos, images, and design, is the property of Midtown Dental Wellness or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content without our prior written permission.
7. User Submissions
When you submit information through a form on the Website, you confirm that the information you provide is accurate and that you are authorized to share it. You are responsible for the content you submit. Do not submit sensitive health information through the Website's general contact forms; please use the appropriate secure channels for clinical communication.
8. Third-Party Links and Services
The Website may contain links to third-party websites and services, including our scheduling portal, mapping services, and social media pages. We provide these links for convenience only and do not endorse or assume responsibility for the content, policies, or practices of any third-party site or service.
9. Disclaimers
The Website is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.
10. Limitation of Liability
To the fullest extent permitted by law, Midtown Dental Wellness and its team shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Website. This limitation does not apply to the professional care provided in our office, which is governed by applicable law and the terms of any treatment and consent documentation you receive as a patient.
11. Indemnification
You agree to indemnify and hold harmless Midtown Dental Wellness from any claims, damages, or expenses arising out of your violation of these Terms or your misuse of the Website.
12. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law principles. Any dispute arising under these Terms shall be subject to the jurisdiction of the courts located in North Carolina.
13. Changes to These Terms
We may update these Terms at any time. Changes become effective when posted on this page, with the updated effective date shown above. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
14. Contact Us
If you have any questions about these Terms, please contact us:
Midtown Dental Wellness
4072 Barrett Drive, Raleigh, NC 27609
Phone: 919-600-7227
Email: office@midtowndentalwellnessnc.com